INSURANCE QUESTIONS

INSURANCE QUESTIONS


Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 850-249-8416 or make an appointment online!


Reviews

l decided to have Beach Auto Care rebuild my transmission after talking with Josh, the manager. You will feel confident I'm sure, in having Beach Auto Care do your auto repairs. The office staff is friendly & knowledgeable and their mechanics are top notch and provide quality service. l will not hesitate to bring my car back to Beach Auto Care for any future repairs, and will recommend Beach Auto Care to all my friends and family.

, 11/09/2021

The service was awesome. Dealing with the service manager and office folks was a real pleasure. They gave me a perfect diagnosis, and repaired my truck at a reasonable price. I've used them several times and have nothing but good things to say.

, 12/08/2021

Quote reviewiconTrusted Mechanic
Panama City Beach, FL

I recently got married and we went to PCB for our honeymoon. We were getting ready to leave when our gas petal went to the floor and would not accelerate. We were towed here where we had the best experience! We explained our situation and had to get back home in Georgia to make it to work the next day. The part we needed was not available until the next day or longer so they rigged it up for us good enough to get us home free of charge because he didn't want to make us pay for a job that "wasn't pretty" I'm glad we went there and I would highly recommend going there!

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