CUSTOMER SERVICE


At Beach Auto Care, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Beach Auto Care. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Beach Auto Care, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Beach Auto Care focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Beach Auto Care, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2004, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 850-249-8416 or email us.


Car Warranty Scams Questions and Answers

Q: Is there a car warranty scam?
A: Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line. Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.

Q: What do I do if I fell for a car warranty scam?
A: There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.

Q: Who is behind the auto warranty scam calls?
A: Regulators allege the fake auto warranty calls, which scam customers out of financial and personal information, originate from a ring run by Roy Cox Jr., Aaron Michael Jones and Sumco Panama companies.

Q: How do you check if your car warranty or vehicle insurance has really expired?
A: If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.

Discover More About Appointments and Repair Services At Beach Auto Care in Panama City Beach

Auto Repair Near Walton County
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Reviews

We are visiting from Illinois and the check engine light came on in our vehicle. I stopped in and spoke to Josh, explained that my code reader indicated a faulty O2 sensor. Josh explained what could cause this code and suggested a diagnostic be done before simply changing parts. Diagnostic was done, sensor changed and we are back on the road. Great staff from Josh, to the office staff, to the technicians. Highly recommend.

, 01/11/2024

l decided to have Beach Auto Care rebuild my transmission after talking with Josh, the manager. You will feel confident I'm sure, in having Beach Auto Care do your auto repairs. The office staff is friendly & knowledgeable and their mechanics are top notch and provide quality service. l will not hesitate to bring my car back to Beach Auto Care for any future repairs, and will recommend Beach Auto Care to all my friends and family.

, 11/09/2021

The service was awesome. Dealing with the service manager and office folks was a real pleasure. They gave me a perfect diagnosis, and repaired my truck at a reasonable price. I've used them several times and have nothing but good things to say.

, 12/08/2021

Partners

ASE (Automotive Service Excellence)
ASE Master Technician
Amsoil
Jasper
Interstate
neighberhood fave
Car Care Aware
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