WHEN ACCIDENTS HAPPEN

WHEN ACCIDENTS HAPPEN


How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 850-249-8416 or make an appointment online!


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l decided to have Beach Auto Care rebuild my transmission after talking with Josh, the manager. You will feel confident I'm sure, in having Beach Auto Care do your auto repairs. The office staff is friendly & knowledgeable and their mechanics are top notch and provide quality service. l will not hesitate to bring my car back to Beach Auto Care for any future repairs, and will recommend Beach Auto Care to all my friends and family.

, 11/09/2021

The service was awesome. Dealing with the service manager and office folks was a real pleasure. They gave me a perfect diagnosis, and repaired my truck at a reasonable price. I've used them several times and have nothing but good things to say.

, 12/08/2021

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Panama City Beach, FL

I recently got married and we went to PCB for our honeymoon. We were getting ready to leave when our gas petal went to the floor and would not accelerate. We were towed here where we had the best experience! We explained our situation and had to get back home in Georgia to make it to work the next day. The part we needed was not available until the next day or longer so they rigged it up for us good enough to get us home free of charge because he didn't want to make us pay for a job that "wasn't pretty" I'm glad we went there and I would highly recommend going there!

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