CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
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I had intermittent problems with dash instrumentation display going out. I stopped and without an appointment had diagnostic check done. Receptionist and staff were so kind and prompt to take care of me. And no charge for the diagnostic check. It’s refreshing to see a business that wants to help people and not just make a buck! Neal Walker, 01/30/2025 |
We are visiting from Illinois and the check engine light came on in our vehicle. I stopped in and spoke to Josh, explained that my code reader indicated a faulty O2 sensor. Josh explained what could cause this code and suggested a diagnostic be done before simply changing parts. Diagnostic was done, sensor changed and we are back on the road. Great staff from Josh, to the office staff, to the technicians. Highly recommend. Al Kubon, 01/11/2024 |
l decided to have Beach Auto Care rebuild my transmission after talking with Josh, the manager. You will feel confident I'm sure, in having Beach Auto Care do your auto repairs. The office staff is friendly & knowledgeable and their mechanics are top notch and provide quality service. l will not hesitate to bring my car back to Beach Auto Care for any future repairs, and will recommend Beach Auto Care to all my friends and family. Jessi Howard, 11/09/2021 |
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